Terms of Service

1. About these Terms

These Terms of Service (“Terms”) govern your use of Vinotify (the “Service”), run by AKP Ventures Ltd, a company registered in England and Wales under company number 15968817 (“we”, “us”). By using the Service you agree to these Terms. If you do not agree, do not use the Service.

Some sections apply differently depending on who you are. A consumer is an individual using the Service mainly for purposes outside their trade or business. A business customer is anyone using the Service for a trade, business or profession, including resellers, companies and developers. Where a section says it applies only to one of these, it applies only to that group.

2. The Service

Vinotify watches supported second-hand marketplaces, such as Vinted, for new listings that match your saved searches and tells you about them. Depending on your plan, alerts can reach you by email, mobile push notification, webhook, our REST API or our MCP server. Some plans also include price-drop alerts and searches across several markets.

We improve the Service over time, so features, plans and supported markets may change.

3. Vinted and other marketplaces

• Vinotify is independent. We are not affiliated with, endorsed by or sponsored by Vinted or any other marketplace. Their names and marks belong to their owners.
• Listings, photos and descriptions belong to the people who posted them and to the marketplace. We pass on information that is publicly visible on the marketplace. We do not own it, and these Terms give you no rights in it.
• You are responsible for how you use listing information, including making sure your use is allowed by the marketplace's own terms and by the law where you operate.
• Do not use seller information to contact, harass or spam sellers outside the marketplace.
• We may stop covering a marketplace, a market or a type of data at any time, for example if the marketplace changes how its site works or asks us to stop.

4. Eligibility

You must be at least 18 to use the Service. If you use the Service for a business, you confirm that you are allowed to accept these Terms for that business.

5. Your account

Give us accurate details and keep them up to date. Keep your sign-in email, login codes and integration tokens secure. You are responsible for activity on your account.

6. Plans, prices and tax

• Paid plans are billed through Stripe or through the Apple App Store or Google Play. Subscriptions renew automatically at the end of each billing period until you cancel.
• For consumers, prices include any VAT or sales tax we must charge. Business customers who give us a valid VAT number may be charged without VAT under the reverse-charge rules and must account for VAT themselves.
• We may change prices. We will tell you at least 14 days before a new price applies to your subscription, and you can cancel before it does.
• Purchases made through the App Store or Google Play are also covered by that store's terms, and the store handles billing, cancellations and refunds for them.

7. Free trials

A free trial gives you a paid plan for a set period. Unless we tell you otherwise when the trial starts, it ends automatically, and you are not charged unless you choose to continue. We may limit trials to one per person or business, and we may extend or end a trial at our discretion.

8. Cancellation and refunds

You can cancel at any time from your account or the Stripe customer portal. Cancellation takes effect at the end of the current billing period, and you keep access until then.

Consumers: if the Service suffers downtime or serious degradation that stops it working as intended for a measurable period, you can ask for a pro-rata refund for that period or for your future charges to be cancelled. Contact us at support@vinotify.me within 30 days of the problem. This is in addition to your statutory rights (section 20).

Business customers: refunds and service credits apply only where a signed agreement with us says so.

9. Speed, availability and completeness

• Any speeds we describe, such as how often searches are checked or how quickly items are usually found, are typical figures, not guarantees.
• We cannot promise to find every matching listing. A listing can be missed, delayed or removed before we see it.
• The Service depends on marketplaces and other third parties that can change or restrict access without notice. We will try to adapt quickly, but we cannot control them.
• We do not promise uninterrupted service or any level of uptime unless a signed agreement with us says so.

10. Email notifications and fair use

To protect email delivery for everyone, these limits apply per user, across all searches:

• Premium plan: at most 10 notification emails in any 15-minute window.
• Pro plan: at most 30 notification emails in any 15-minute window.
• When the limit is reached, email notifications pause for 30 minutes. Your searches keep running and items are still saved. Push notifications, webhooks and the API are not affected.

Email providers watch sending patterns and may filter or block senders that send too much. These limits keep alerts reliable for all users.

11. Using Vinotify for your business

You may use the Service for personal use or in your own business, including sourcing items to resell.

Without a separate agreement, you may also share alerts with:

• your own employees and contractors, for your business; and
• a free community you run, such as a Discord server or group chat, where members do not pay for access to the alerts.

You need a signed business agreement with us before you:

• include results from the Service in a product, app, website, community or service that people pay for, including paid memberships; or
• supply results from the Service to another business, or white-label them.

Whatever your plan, you must not sell, share or give access to your account or integration tokens.

12. API, webhooks and MCP

• Using our documented API, webhooks and MCP server with an integration token is permitted on the plans that include them. See the developer documentation.
• Keep tokens secret. You are responsible for anything done with your tokens. Revoke a token at once if you think it has been exposed.
• Stay within the published rate limits and do not try to get around them, for example by using several accounts or tokens to get more capacity.
• We may change the API. We will try to give at least 30 days' notice before a change that breaks existing integrations, unless a faster change is needed for security, legal or third-party reasons.
• Event delivery is at least once and push webhooks are best effort. You are responsible for the systems that receive and store our data.
• We may suspend or rate-limit a token that puts the Service, other users or our suppliers at risk.

13. Acceptable use

You must not:

• use the Service for anything unlawful;
• access our website or apps by automated means other than the documented API, or copy data from the Service by scraping;
• try to gain unauthorised access to the Service, or to interfere with its security or performance;
• reverse engineer the Service, except where the law allows it;
• suggest that you are Vinotify, or that we endorse your product, without our written permission; or
• use the Service in a way that breaks section 3 or section 11.

14. Intellectual property

We own, or are licensed to use, all rights in the Service, including its software, design, text and branding. We give you a limited, non-exclusive, non-transferable and revocable licence to use the Service in line with these Terms. If you send us suggestions, we may use them without any obligation to you.

15. Warranties

Business customers: the Service is provided “as is” and “as available”. As far as the law allows, we exclude all implied terms and warranties, including satisfactory quality, fitness for a particular purpose and non-infringement.

Consumers: we provide the Service with reasonable care and skill, and you keep all your statutory rights (section 20). Section 9 explains what we can and cannot promise about speed, completeness and availability.

16. Our liability

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not allow us to limit.

Consumers: if we break these Terms, we are responsible for loss or damage you suffer that was a foreseeable result of that breach. We are not responsible for loss that was not foreseeable. The Service is for private use, so we are not responsible for business losses, such as lost profit or lost sales.

We do not promise that you will see a listing in time, or that you will be able to buy any item. A missed or late alert is not a loss we are responsible for. If we are responsible to you for any other loss, our total liability is limited to the higher of the fees you paid us in the 12 months before the event that caused the claim, or £50 (or the same amount in your currency).

Business customers: we are not liable for any indirect or consequential loss, or for loss of profit, revenue, business, opportunity, goodwill or data. Our total liability for all claims connected with the Service is limited to the fees you paid us in the month before the event that caused the claim.

17. Indemnity (business customers)

If you are a business customer, you will cover our reasonable losses, costs and legal fees arising from a claim by a third party (including a marketplace) that is caused by: your breach of these Terms; the products, services or communities you provide to others; or your use of listing information in a way these Terms do not allow. This does not apply to the extent that we caused the claim.

18. Suspension and termination

• We may suspend or close your account at once if you seriously or repeatedly break these Terms, or if we reasonably need to for security or legal reasons.
• We may also end your access for any other reason by giving you at least 30 days' notice.
• If we end or suspend a paid plan when you have not broken these Terms, we will refund the unused part of any period you have already paid for.
• When your access ends, your right to use the Service stops. Sections that by their nature should continue, such as sections 3, 16 and 17, continue to apply.

19. Data protection

We handle personal data as described in our Privacy Policy, in line with the UK GDPR, the Data Protection Act 2018 and, where it applies, the EU GDPR.

20. Consumer rights

If you are a consumer, nothing in these Terms affects your statutory rights, including those under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you live in the EU, you also keep the protection of the mandatory consumer laws of your country.

You normally have 14 days from purchase to cancel a distance contract. When you ask us to start a paid plan straight away, you agree that we start within those 14 days. If you then cancel within the 14 days, we may keep an amount for the service you have already received.

21. Changes to these Terms

We may update these Terms, for example to reflect new features, legal changes or how the Service is used. We will tell you about material changes by email or by a notice in the Service at least 14 days before they take effect, unless the change is needed sooner for legal or security reasons. If you do not agree with a change, you can cancel before it takes effect. Consumers who cancel for this reason can ask for a refund of the unused part of the current billing period. If you keep using the Service after the change takes effect, the new Terms apply.

22. Separate agreements

These Terms and our Privacy Policy are the whole agreement between you and us about the Service. If we sign a separate written agreement with you, such as a business agreement, that agreement takes priority over these Terms where the two conflict.

23. General

• If a court finds any part of these Terms unenforceable, the rest still applies.
• If we do not enforce a right straight away, we can still enforce it later.
• We may transfer our rights and obligations under these Terms to another company that takes over the Service, and we will tell you if we do. A business customer may not transfer its rights without our written consent.
• No one other than you and us has any right to enforce these Terms.

24. Governing law and courts

These Terms are governed by the law of England and Wales. Business customers agree that the courts of England and Wales have exclusive jurisdiction. Consumers may bring proceedings in England and Wales or in the courts of the country where they live.

25. Language

These Terms are available in several languages. If a translation differs from the English version, the English version applies.

26. Contact

Questions about these Terms, or about a business agreement, can be sent to support@vinotify.me.